One of every eight people who applies for a job has a criminal record. So says background screening company EMPS, […]
A range of background screening checks help clients to verify the accuracy of information supplied by job applicants.
EMPS has SA’s largest AFIS network, offering AFIS criminal checks throughout South Africa.
Our assessment team provides a full range of psychometric and competency-based testing that measures personality, integrity and cognition among other things. We also have a number of on-line skills tests.
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Their management team in particular are always willing to go the extra mile and they are transparent in their dealings. Their communication is informative and they are always in touch with what is happening in their industry and in the marketplace and communicate this to their clients. I find their systems to be user-friendly. I was particularly impressed with how they conducted themselves with the change management process re criminal checks. They were knowledgeable and went out of their way to make the transition from ID based checks to electronic as smooth as possible.
EMPS has met service level requirements and is also always ready to consider new suggestions and requests. We have also found EMPS’ rates to be competitive. Thank you for providing a reliable, efficient service and for your teams professionalism in their engagement with our team.
This serves to attest to the high quality of service that we receive from EMPS. I am the HR manager and I rely heavily on the accuracy and timeous delivery of results. To-date I am happy with the service that I receive from EMPS and would have no hesitation in recommending their services to any company.
Over the years’ experience I have never had any difficulties relating to both staff and services offered. My experience has always been pleasant and professional concerning these factors; turn-around times, quality of feedback, accessibility and availability, reliability and customer satisfaction. Not only is their system very user friendly, the staff at EMPS go out of their way to assist.
We have utilised the services of EMPS for many years. In our industry (recruitment services) speed is always of the essence. To this end we have always found EMPS quite willing to accommodate us with requests that need a quick turnaround time. They are approachable and have the the best interests of their clients at heart. Their dealings with us, their clients are ethical and the results on candidates that they produce have never in turn been questioned by our clients. If problems do arise, their management team are more than willing to intervene and arrive at the best solution possible. We have no hesitation recommending their services.
With reference to our relationship with EMPS I would like to thank you for the continued level of outstanding service we receive. Since we decided to align our credential and verification checks with EMPS in 2010, we have seen a marked increase in efficiencies and the quality of service we can offer our clients. From our initial contract up to now, EMPS has been professional and prompt with every request we have ever had. We find the staff at EMPS to be helpful and friendly. Your website is very user friendly and easy to navigate with limited training. Thank you for the excellent service we receive from the whole team.